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Frequently
Asked Questions
How
can I be sure that my credit card information is secure?
We have
the utmost respect for your privacy and security. We never
divulge any information in our fully encrypted database
account to anyone without your consent. Once you enter the
reservations system to book a reservation, you are automatically
taken into a secure booking engine that guarantees a safe
and smooth transaction. We are very confident about
the Internet security provided by Netscape's Secure Sockets
Layer protocol (SSL). The security features built into Netscape
Navigator, Internet Explorer, and AOL, protect your Internet
communications with: server authentication, privacy using
encryption, and data integrity.
How
do I reserve my hotel room?
The reservation
process we have established is very simple. After you have
entered the dates you would like to stay, you will need
to click the "Display only available hotels" button in order
to see what hotels are available on your dates and their
rates. You may either click the "Book Now" button to begin
the reservation process or review hotel descriptions by
clicking "Hotel Information". After selecting your desired
hotel you will be taken to a "Secure Reservation Request"
form. There you will need to review the "Reservation Information"
and fill in the blanks on the "Customer Information" section
3. The last part of the "Customer Information" section will
ask you to enter your credit card information or choose
to call or fax in the information. By paying with a credit
card over our SECURE form, your reservation is booked immediately.
If you choose to call or fax the information, the reservation
will not be confirmed until we have received the credit
card numbers.
Which
credit cards are accepted?
Visa,
MasterCard, American Express, Diners Club and Discover.
How
do I make a reservation for someone else?
To complete
a reservation for someone else, simply type in his or her
name instead of yours for guest name. Use the billing address
for the credit card you are using as the address.
What
about the special discounts?
The participating
properties we serve offer the quoted rates to our users.
These rates offer substantial savings, but are subject to
availability and may carry certain requirements as to dates
they may apply. Rates do not include taxes and may vary
due to seasonal changes or special events. Due to the nature
of the hotel industry, rates and applicable discounts are
constantly changing.
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